The Risks of Internal Conflict Mediation Without Proper Credentials

In today’s dynamic work environments, conflict is inevitable. Disputes arise over competing goals, differences in personalities, and miscommunications. When conflict occurs, many organizations attempt to resolve issues internally, often relying on supervisors or HR personnel without specialized training. While internal mediation might seem…

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Mindfulness in Canadian Government Workplaces

Enhancing Mental Health and Well-Being In an era where workplace mental health is increasingly recognized as critical to employee productivity, morale, and organizational success, mindfulness has emerged as a powerful tool to foster a resilient and mentally healthy workforce. For government and Crown corporation employees in Canada, particularly…

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The Role of Restorative Justice in Workplace Conflicts

Conflict is inevitable in any workplace. Whether it stems from miscommunication, power dynamics, or differing personalities, unresolved disputes can erode trust, lower morale, and diminish productivity. Traditional approaches to resolving workplace conflicts often focus on punitive measures or formal investigations, but a growing number of…

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Legal Considerations in Workplace Investigations: What Employers Need to Know

When a workplace issue arises that necessitates an investigation—be it harassment, discrimination, or misconduct—employers are tasked with navigating a complex web of legal and procedural requirements. Failing to conduct a proper investigation can lead to legal liabilities, damage to workplace morale, and even reputational harm. This article…

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Wrongful Termination in Ontario

Understanding Your Rights and Remedies Wrongful termination, also known as wrongful dismissal, is a significant issue for employees in Ontario who find themselves terminated from their job without just cause or without adequate notice or severance. Understanding the rights of employees and the obligations of employers under Ontario and federal…

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The Mental Toll of Workplace Conflict and How to Recover

Workplace conflict is an inevitable part of any organization, arising from differences in opinions, goals, personalities, or communication styles. While conflict can be a catalyst for positive change and growth when managed well, it often takes a significant mental toll on employees, affecting their well-being, productivity, and overall job…

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Assessing Credibility in Workplace Complaints and Investigations: A Practical Guide

As a workplace investigator and mediator, assessing credibility is one of the most critical aspects of resolving workplace disputes. Whether you are dealing with allegations of harassment, discrimination, or other workplace misconduct, distinguishing truth from fiction is often complex but essential for fair and just outcomes. This article aims to…

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Understanding Secondary Traumatic Stress in the Workplace

What it is and How to Manage it in Your Teams Secondary Traumatic Stress (STS) is the emotional duress that results from hearing about the firsthand trauma experiences of another. This condition is prevalent among healthcare providers, social workers, and first responders, but it can affect anyone exposed to trauma details, including…

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