How to Lawfully Terminate an Employee in Ontario: A Guide for Employers
An overview of Ontario provincial legislation and regulations pertaining to employee termination Understanding the legal framework and obligations is crucial for employers in Ontario looking to terminate an employee fairly and effectively. This guide outlines the key steps, legal requirements, and best practices—complete with Canadian and…
The Key Elements of Any Successful Organizational Culture
How to Build a Strong Company Culture From the Ground Up A thriving organizational culture is more than inspiring mission statements — it's the foundational ecosystem enabling engagement, retention, innovation, and resilience. In 2025, Canada is witnessing generational shifts, AI disruption, cost-of-living pressures, and talent scarcity. To build…
Benefits of Mental Health Awareness in the Workplace
Why Leaders Need to Take Action to Improve Employee Wellbeing Mental health issues are becoming more prevalent in the workplace, particularly since the onset of the pandemic. Mental health doesn’t discriminate among age, race, religion, gender, disabilities, or sexual orientation – it affects all individuals from all backgrounds and communities.…
Navigating External Investigations: How Human Resources Can Prepare Organizations for Workplace Conflict
The Canadian Lens: External Investigations & HR Readiness in 2025 1. Spike in External Misconduct Cases In the 2024–25 fiscal year, federal departments like Innovation, Science and Economic Development Canada (ISED) and Public Services and Procurement Canada (PSPC) collectively opened hundreds of external investigations into misconduct,…
Mediation Skills for Managers
Why Mediation Skills Matter for Canadian Managers in 2025 1. Rising Workplace Conflict Demands Proactive Mediation In the federal public service, nearly 49% of employees reported experiencing some form of workplace conflict over the past four years—22% of which involved harassment and 24% discrimination . Justice Canada alone saw 8% of employees…
The Hidden Cost of Workplace Gossip
How a Neutral Mediator in Ottawa Can Help Resolve This Compounding Issue Gossip. It’s often brushed off as harmless office chatter, an inevitable part of workplace dynamics. But beneath its casual surface, gossip can be deeply corrosive—undermining trust, breeding resentment, and damaging morale across teams. Left unchecked, it quietly erodes…
The Power of Workplace Mediation
How Mediation Resolves Workplace Disputes Across All Levels In today’s complex and fast-paced work environments, conflict is inevitable. Whether it's a miscommunication between colleagues, a breakdown of trust within a team, or a serious grievance involving harassment or discrimination, unresolved conflict can erode morale, lower productivity, and…
From the Mediator’s Chair: How to Build Core Values and Corporate Culture that Truly Stick
How to Build Organizational Values and Culture: A Mediator’s Guide for Leadership Teams As a workplace mediator, I’m often brought in once the damage is done—when teams have lost trust, departments are siloed, and values feel like vague words on a wall rather than guiding principles. One of the most common root causes I uncover? The absence of…
From Command-and-Control to Collaborative Leadership: A Roadmap for Modern Managers
The New Blueprint for Success In today’s fast-paced and increasingly complex workplaces, leaders are being called upon to do more than just assign tasks and monitor performance. They’re expected to foster trust, empower their teams, and build collaborative environments that adapt and thrive in times of change. This shift from a command-and-control…
Real-World Case Studies of Multicultural Team Success: Building Harmony in Diverse, Hybrid Workplaces
Success in Diversity: Real-World Lessons from Multicultural and Hybrid Teams In an increasingly globalized and hybrid work environment, multicultural teams have become the norm rather than the exception. With team members spread across countries, time zones, and cultural backgrounds, collaboration can be both richly rewarding and deeply complex.…